General Terms


These Terms of Service (“Terms”) govern the access and use of the Application Teko, available on the address: www.teko.bg or by means of mobile application (“Application”/”Teko”), owned by Teko App EOOD, a Single-member limited liability company, registered with the commercia register and the register of non-profit legal entities under Unified Identification Code (UIC) 207619156, registered seat and address of management: Sofia, 1618, 106 Bulgaria Blvd., entr. Г, app. 2 (referred to as “Teko,” “we,” “us”) whereby the application refers to these Terms of Service.
Please, read carefully the present Terms of Services before continuance of the usage of the Application. The Terms of Services constitutes the agreement (“Agreement”) between you and Teko, or a legal entity represented by you (“You”).
This Agreement takes effect when you visit the Application online or you download the Application to your mobile device. By means of visit or download the Application you represent to us that you are lawfully able to enter contracts (e.g., you are not a minor). If you are entering into this Agreement for an entity, such as the company you work for, you represent to us that you have legal authority to bind that entity. You may not use the Application on behalf of a legal entity if you do not have the necessary powers or authorization to enter into a binding agreement on behalf of such legal entity.
By means of your visit or download of the Application you undertake to comply with all applicable laws related to the use of the Application and our General Terms (as defines herein below in the present General Terms).
Without prejudice to your rights under applicable law, Teko reserves the right to amend these General Terms to reflect technological advancements, legal and regulatory changes and good business practices. An updated version of these General Terms will reflect those changes and we will notify you of such changes by updating the effective date at the top of these General Terms. By accessing or using the Application, you agree that you have read, understand, and agree to be bound by the current version of these General Terms which you may view when accessing the Application. If you disagree with these General Terms, or are dissatisfied with the Application, you must immediately discontinue using this Application.
Using the Application
The Application is a software system designated for rent-a-car services, as well as providing the option to appoint a driver to drive the rented car.
The application may contain links to other websites. Teko shall not bear any responsibility for the privacy policy of websites it does not administer, as well as for other information contained therein.
You may access and use the Application in accordance with these terms and conditions. Teko does not charge fees for accessing and using the Application. Users only pay for the car rental and driver service.
Teko may at its sole discretion, temporarily or permanently, change the functionalities of the Application, as well as of the content available on the Application, suspend or terminate any of the functionalities of the Application, as well as the Application itself. Teko may change, discontinue, or deprecate any of the Services or change or remove features or functionalities of the Application from time to time.


Teko provides access to the Application on a strictly non-discriminatory basis.
Agreement
By using the Application, the user and Teko enter into a rent-a-car agreement, where the User chooses and orders a car to rent. The user sets information about the start and the destination of the trip, as well as the route along which the vehicle will be used.
The Application entitles the User to enter into agreement for a driver who will drive the rented car. By marking the "Driver" button, the User authorizes Teko to select a driver on behalf and at the expense of the User. Teko is not responsible for the actions of the drivers and cannot be held responsible for any damages caused by the selected driver. Upon confirmation of the order, the User receives information about the registration number and the model of the car, as well as the driver's contact information.
The application calculates the cost of the car rental and driver service and allows the user to pay for the service using the payment methods described below.
Changes of the route or the destination of the trip are possible through the application, whereby the price of the service is subject to recalculation and additional payment.
User
User is any adult who can register a user profile in the Application and use the services provided by Teko. By registering in the Application, the user expressly agrees to be bound by these General Terms. These General Terms contain the entire agreement between the User and Teko. The user provides all his data voluntarily and by uploading the data to the Application, he expresses his consent to their processing in accordance with Teko's Privacy Policy.
Prices and payments
All prices described in the application are in Bulgarian leva and include VAT. The price for renting a car on the route indicated by the User, as well as for driver services, is calculated and becomes visible to the User as a total value of all ordered services. The price includes the cost of renting a car, hiring a driver, as well as the mandatory insurances related to the driving and use of the car, and is valid only in its entirety. By marking the "order" button, the User expressly consents to the conclusion of the contract for rent-a-car and the driver services and undertakes to pay its prce.
Following the completion of the order, the User can choose a payment method - epay or card payment. Teko is not responsible for the additional fees that different bank payment systems may add to the payment. For more information, you can contact your bank or payment operator.
Use Limitations
Dear Users, do not misuse the Application. For example, do not interfere with the Application or any of our Services, or try to access them using a method other than the interface and the instructions that we provide. You may use the Application only as permitted by law. We may suspend or stop providing services to you if you do not comply with these General Terms and/or any of the service level agreements, terms or policies regulating individual Services, including for the period of investigation of suspected misconduct
You understand, acknowledge, and agree not to disrupt or intercept our electronic information posted on the Application or on any of our servers. You also agree not to attempt to circumvent any security features of the Application, and to abide by all applicable laws and regulations.
Application Content
Teko strives to maintain continuous availability of the services and, in the event of malfunctions, to repair them as soon as possible. Nevertheless, the User has no right to claim compensation based on the constant and continuous availability of the service.
The Application may display some content that is provided by third parties (”Third Party Content”). Third Party Content is the sole responsibility of the entity that makes it available. We may review Third Party Content to determine whether it is illegal or violates our policies, and we may remove or refuse to display Third Party Content that we reasonably believe violates our policies or the law. However, that does not necessarily mean that we review all Third Party Content, so please don’t assume that we do so. Teko is not responsible, and provides no warranty whatsoever, for the accuracy, effectiveness, timeliness and suitability of any Third Party Content, including any hyperlinks to or from third-party sites. Except as otherwise provided on the application, we will not edit, censor or otherwise control any Third Party Content. Such information should, therefore, be considered as suspect and is not endorsed by Teko.
Personal data collection
Teko conducts its activities in strict compliance with the requirements of the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of this data (General Data Protection Regulation), in order to ensure confidentiality and lawful processing of its users’ personal data.
In compliance with the applicable law and the present General Terms, Teko may use Users’ personal dara only for lawful purposes. Detailed information for the purposes of the personal data processing and the rights of the personal data subjects is available on the following link: [link to Privacy Statement].
Teko has the right to use the information for offering services to the user, sending advertising messages, greetings, inquiries, for statistical and any other lawful purposes for which the user's express consent has been obtained in accordance with Regulation (EU) 2016/679.
Teko undertakes and guarantees the confidentiality of the provided information and personal data. The latter will not be used, provided, or brought to the knowledge of third parties except in the cases and under the conditions specified in the present General Terms, the Privacy Statement and the Consent provided by the User. Teko protects the user's personal data, provided during the filling of the electronic registration form.
Teko shall bear no responsibilities for damages caused to software, hardware or telecommunications equipment, or for loss of data resulting from materials or resources searched for, loaded or used in any way through the services provided.
Teko shall be entitled to collect and use information relating to its Users only in accordance with applicable law.
Teko shall bear no responsibilities for failure to fulfill its obligations under this contract in the event of circumstances that Teko did not foresee and was not obliged to foresee - including cases of random events, problems in the global Internet network and in the provision of services outside Teko's control.
Disclosure of information
Teko shall be obliged not to disclose any users’ personal data to third parties – state authorities, legal entities, physical persons, etc., except for the cases when:
  • Teko has received explicit consent form the User;
  • The information has been required by state authorities or officers authorized by legislation to demand and process such information;
  • Teko is obliged to disclose the information in accordance with the law.
Intellectual Property
Teko grants you a limited license to access and make personal use of the Application and not to download (other than page caching) or modify them, or any portion thereof, except with express written consent of Teko. This license does not include any resale or commercial use of the Application or its contents; any derivative use of the Application or their contents; any downloading or copying of account information; or any use of data mining, robots, or similar data gathering and extraction tools. Unless otherwise specified by us in a separate license, your right to use any software, data, documentation or other materials that you access or download through the Application is subject to these General Terms and the relevant service level agreement.
The Application or any portion thereof may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Teko without our express written consent. You may not use any meta tags or any other “hidden text” utilizing the trade name or trademarks of Teko without our express written consent. Any unauthorized use terminates the permission or license granted by Teko.
Limitation of Liability
The Application and all information, content, materials, products (including any software) and services included on or otherwise made available to you through the websites are provided by Teko on an “as is” and “as available” basis. Teko makes no representations or warranties of any kind, express or implied, as to the operation of the Application or the information, content, materials, products (including any software) or services included on or otherwise made available to you through the Application, unless otherwise specified in writing. You expressly agree that your use of the Application is at your own risk.
To the full extent permissible by applicable law, Teko disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
Teko shall bear no responsibility for any damages occurred in relation to the usage of the application or any information or content (including software) or services, included or provided by the Application, including but not limited to direct, indirect, incidental, punitive and consequential damages.
Neither party shall be liable to the other for any loss or damage which might be suffered as a result of the fulfilment of any obligation under these Terms being prevented, hindered or delayed by reason of circumstances or events beyond the reasonable control of the party relying on such prevention, hindrance, restriction or delay from performing any of the obligations herein, whether foreseeable or not, including but not limited to any act of god, nature, strike, lockouts, work stoppage, labor disturbance, fire, war, (declared or undeclared), war-like operations, riot, insurrection, terrorism, criminal acts, hijacking, piracy or piracy like acts, violation of applicable law, regulation or order of court or other instrumentality of government, or quasi-governmental body (a “Force Majeure Event”). The time for performance of such party shall be extended by the period of such delay.
Temporary Suspension
We may suspend your right to access or use any portion or all of the Application immediately upon notice to you if we determine: (a) your use of or registration for the Application (i) poses a security risk to us or any third party, (ii) may adversely impact the Application or any of the Services included on or otherwise made available to you through the Application, (iii) may subject us, our affiliates, or any third party to liability, or (iv) may be fraudulent or abusive; (b) you are in breach of these General Terms and the resulting Agreement, or a service level agreement.
Notices
To give us notice you must contact Teko, as follows: by personal delivery or registered mail to 106 Bulgaria Blvd., etr. Г, app.2, Sofia, 1618, Bulgaria. We may update the address for notices to us by posting a notice on the Application. Notices provided by personal delivery or registered mail shall be effective immediately upon receipt.
Communication
We use information collected through cookies, web beacons, pixels, web server log files, and other automated means after your express consent, which you provide upon initial registration in the Application, through the "I agree to the use of "Cookies" button. Purposes for usage of cookies may be: (a) to personalize our users' use of our Application; (b) providing content designated to the interests of our users and the way our users use our Application; and (c) managing our Application and other aspects of our business.
We also use third-party analytics services on our websites, such as Google Analytics. The analytics providers who administer these services use technologies such as cookies, web server logs and web beacons to help us analyze your use of our Application. Information collected through these means (including IP address) may be disclosed to such ics analytics providers and other relevant third parties who use the information, for example, to evaluate website usage. To learn more about these analytics services and how they collect data, please visit the following site: https://policies.google.com/technologies/partner-sites?hl=en. To review how to opt out, please visit the following sites and all sites contained in the country-specific add-ons:
Google Analytics: https: https://tools.google.com/dlpage/gaoptout
General Terms
You agree that these General Terms describe the entire Agreement between us and you with respect to its subject matter. If a court of competent jurisdiction finds that any provision of these General Terms is invalid or unenforceable, you agree that the other provisions of these General Terms will remain in full force and effect.
The failure by us to enforce any provision of these General Terms shall not constitute a present or future waiver of such provision nor limit our right to enforce such provision later. All waivers by us must be in writing to be effective.
These General Terms and our Agreement with you will be governed by Bulgarian law. Any dispute relating in any way to your visit to or use of the Websites, or to the Services included on or otherwise made available to you through the Websites, shall be adjudicated by the competent courts in Sofia, Bulgaria, and you consent to exclusive jurisdiction and venue in such courts.